Place of performance / work-schedule:
• On-site at Ellsworth AFB, Rapid City, South Dakota
Role summary:
The Program Manager serves as the single point of leadership and oversight of the contractor’s workforce supporting travel-pay processing. This person is responsible for coordinating training, performance of the technical workforce, managing personnel and performance issues, and liaising with base/AF leadership (Travel Pay Processing Branch).
Key responsibilities:
- Act as focal point for all contractor personnel actions, including hiring, discipline, and conduct issues.
- Ability to oversee 30-37 FSTs, maintain 80% of staff and manage performance. Oversee workload distribution and ensure compliance with performance metrics.
- Oversee administration, performance, timekeeping, conduct, and communication.
- Coordinate with Travel Pay Processing – Ellsworth leadership to identify training/development needs of contractor FSTs within120 business days.
- Ensuring all new FSTs meet the 30/60/90/120–day training thresholds.
- Trains/monitors and reports monthly trainee progression.
- Report and suggest decisions on conduct or work problems presented by Travel Pay Processing – Ellsworth supervisors.
- Assist with administering disciplinary measures (warnings, reprimands, terminations) within contractor workforce.
- Cultivate a workplace environment free from discrimination, harassment and retaliation.
- Address subordinates’ concerns and take appropriate action to reduce workplace tension and morale issues.
- Support and enforce the agency’s EEO program and maintain positive work environment.
- Communicate/enforce policies, procedures, mission objectives, organization design; eliminate workflow barriers; implement quality, eliminate obstacles, promote team building, and ensure compliance with requirements.
- Conducts policy briefings, updates SOPs, and enforces compliance.
- Ensure all contractor personnel complete required training and testing with AF training/test programs.
- Liaise with Travel Pay Processing – Ellsworth Security Manager concerning all contractor security clearance actions and ensure clearance documentation submission timely.
- Provide oversight of performance metrics of voucher processing (25 vouchers/day, 84% accuracy) and travel accounting transactions and suggest replacing personnel if performance below threshold per PWS.
- Implements corrective action if thresholds do not meet standards for two consecutive months.
- Attend meetings, coordinate workload, manage performance reporting.
- Participates in multi-functional team meetings and coordinates with functional managers, COR/QAPC, Contracting Officer, Resource Advisor and Technical Experts.
- Other duties assigned
Minimum Qualifications:
- Education: Bachelor’s degree in business administration, finance, accounting, public administration or a related field. (Equivalent experience may substitute.)
- Experience: Minimum 1 year program management experience.
- Certification: Documentation of manager or supervisory training certification must be present on resume.
- Clearance: Must possess Interim Secret eligibility (Tier III predecessor)
- Background: Ability to learn military/civilian travel pay policies, DODFMR Vol 7a, JTR, AFIs, locally developed policy. The candidate must be eligible to access Ellsworth AFB and IT systems (IT Level II) per contract.
- Technical skills: Proficient in Microsoft Office (Word, Excel, Outlook).
- Strong oral and written communications, interpersonal problem solving, team building, management skills.
- Other: Must support overtime/expanded schedule as required.
Additional desirable skills/experience:
- Experience with DoD travel/financial systems (DTS, DEAMS, RTS, DJMS, FMWF).
- Experience managing teams of 20+ personnel.
- Experience in federal contracting, financial services, or military travel pay operations.
P3S Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.